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Our Privacy Policy

What Type of Information Do We Collect?

We receive, collect, and save any information you enter on our website or provide us in any other way. In addition, we collect your e-mail address, phone, mailing address, and payment history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, address, and phone); ACH payment details (including credit card information), comments, feedback, service reviews, recommendations, and personal profile.

How We Collect Information?

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

Why Do We Collect Such Personal Information?

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our clients with ongoing client assistance;

  3. To be able to contact our Clients with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

How do We Store, Use, Share and Disclose Our Site Visitors' Personal Information?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to promote our services to you. Your data may be stored through Wix.com data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our service providers.

How We Communicate With Our Site Visitors?

We may contact you to notify you regarding your RADIANT HOME CARE SERVICES contract, to troubleshoot problems with your contract, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, and mailing address.

How Can Our Site Visitors Withdraw Their Consent?

If you don’t want us to process your data anymore, please contact us at info@radianthcservices.com or send us mail at: 6100 Lake Ellenor Dr Suite 151 #1370 Orlando, FL 32809.

Privacy Policy Updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

Questions and Your Contact Information

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at info@radianthcservices.com or send us mail at: 6100 Lake Ellenor Dr Suite 151 #1370 Orlando, FL 32807

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